Shipping policy

Shipping Policy: Dr Prime

At Dr Prime, we understand that when you add to your collection, you want your order as soon as possible. We provide a fast and reliable express shipping service for collectors across the United Kingdom.

Shipping Rates & Timelines

Express Shipping: We use expedited shipping methods to help ensure your items arrive safely and quickly.

Cost: Free shipping on all orders. We believe in transparent pricing with no hidden fees at checkout.

Delivery Window: 1–2 business days within the United Kingdom.

Handling Time: Orders are typically processed and dispatched within 1 business day.

Tracking Your Order

Once your order is dispatched, you will receive an automated email containing your tracking number. You can monitor your package's journey from our dispatch location at 100 Braeside, Gateshead NE11 9RH, UK, to your delivery address.

Safe Delivery & Collector Quality

All items are packed with professional care using protective materials. We understand the importance of receiving collectibles in excellent condition, so we take care to ensure TCG boxes, card corners, board games, and other products are protected during transit.

If your package arrives damaged, please contact us immediately so we can assist in resolving the issue.

Contact Information

Dr Prime Pty Ltd

Email: drprimepty@gmail.com
Phone: +441914200140
Address: 100 Braeside, Gateshead NE11 9RH, UK
ACN: 700 017 983
ABN: 93 700 017 983